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Support built for sovereign cloud boundaries.

A dedicated support track for customers running Cyninges through Microsoft Azure Government, respecting the data-residency and access boundaries that environment requires.

Open a Government Support Ticket Azure Marketplace Listing
Azure Government is a distinct, physically and logically isolated Microsoft cloud for U.S. government and eligible customers. Support requests from this environment are routed to staff briefed on its data-handling requirements, and no information is moved outside the boundary you operate under without your direction.
Coverage

What this track handles

Marketplace fulfilment issues

Subscription, activation and provisioning problems tied to your Azure Government tenant.

Platform & licensing support

Standard product support for TITAN, AEGIS, WARDEN and portfolio technologies deployed in a Government tenant.

Compliance & boundary questions

Clarifying how Cyninges' delivery model respects your Azure Government data-residency requirements.

Escalation path

Critical severity issues are escalated on a 24/7 basis for Government and enterprise accounts.

How To Reach Us

Two ways to open a ticket

  • 01
    Government support form

    Use the contact form and select "Azure Marketplace / private offer" as the topic, noting Azure Government in your message.

    Open the form →
  • 02
    Direct email

    Email our support desk with your tenant and subscription details.

    support@cyninges.com →
Next

Get help inside your Government tenant.

Open a Support Ticket General Support